Contempo Coding Podcast
Welcome to The Contempo Coding Podcast! 🎙️ Join us as we delve into the fascinating world of medical coding, sharing insightful stories and personal experiences of being a work-from-home mom. 🏠💪 Get ready to explore the industry, stay updated on changes, uncover hot tips, and gain valuable knowledge to empower your success in the dynamic field of medical coding. Tune in now and let's build your path to triumph together! 🌟💻
Contempo Coding Podcast
Empowering Healthcare: A Conversation with Betty Hovey
In today's exciting episode, I'm joined by the incredible Betty Hovey. Betty is a powerhouse in the healthcare industry with over 35 years of experience. She's the senior consultant and owner of Compliant Healthcare Solutions and a nationally recognized educator and speaker. We dive into her journey from starting in x-ray to becoming a leading voice in healthcare compliance and education. Betty also shares insights into her newly authored books, including topics on AI in healthcare and stories of women overcoming adversity.
Hey everyone, welcome back to the channel. I'm here today with Betty Hovey, and she is an amazing educator, an amazing friend, and I am so excited to finally have her on the channel. But, betty, if you're not familiar, she is a seasoned healthcare professional. She's been in this business for over 35 years and she is the senior consultant and owner of Compliant Healthcare Solutions. She is dedicated to ensuring compliance and healthcare practices nationwide, and her expertise spans a lot of different specialties dermatology, cardiology, e&m, primary care and she's a nationally recognized speaker and educator.
Speaker 1:And she has recently authored numerous books, as well as, of course, articles, workbooks, white papers, things on healthcare coding, billing and documentation. And her three books are Harnessing Artificial Intelligence for Healthcare Practice Success a Practical Guide, which is an essential resource that explains how AI can transform healthcare operations and drive practice success. She has Paving the Way, which is a great book on women overcoming adversity in healthcare field, and that has a collection of over 20 women in healthcare field telling their stories about how they transform to challenges into triumphs. And then, of course, most recently, is what's the gator in your lake which navigates life's unexpected chomps, which is a book that will inspire you to face life's uncertainties with courage and emerge stronger, wiser, more resilient, and she has been a very influential voice in health care education, contributing to national coding curriculum exams and presenting at major conferences across the United States. And we're actually here today at HealthCon. Are you speaking today at?
Speaker 2:HealthCon. I'm not speaking today, but I'm speaking at HealthCon.
Speaker 1:Okay, and you've spoken at lots of different conferences and your passion is education and commitment to improving healthcare practices and that has really made you a trusted advisor in this field. So I am just so excited to have you on the channel here today Now. Betty, yes, you do have over 35 years of experience. Yes, and that's a lot of different roles, not just paid roles, but a lot of volunteer roles as well. Yes, and that's a lot of different roles, not just paid roles, but a lot of volunteer roles as well. Yeah, and I think I've seen you recently been more involved with AHIMA than some volunteer roles as well. Yes, yeah, so all over the place. So just so, so, so, so experienced. Can you share how you kind of started out that journey and how they became quite the powerhouse that you have come right now in the industry?
Speaker 2:Well, thank you, but I started out in x-ray years and years and years ago and it wasn't my thing. You know the touchy feely, you know we the hospital I was at was we didn't have county hospitals there, but it was like the county hospital so we would get the inmates that would come over because they were fighting, and you know, so we're X-raying guys that are in shackles and chains and dead bodies and things like that. And yeah, and I was just like, ok, a little too much for me, you know, and you might be too young, but we also had um, John Wayne, or not. Uh, we had Richard Speck in our hospital and we had to go up and x-ray him and that was like the creepiest thing I ever did in my life. And I was like, okay, enough, I'm done.
Speaker 2:And so they, uh, I went to the system and I said I just I can't, I can't do it anymore. And they said we've got a great job for you. It's. You can pick out of any of our 12 clinics, and there was one five minutes from my house, you know, and they were like you know medical terminology, you have a clinical background, you'd be great. And I'm like, okay, so I went and they sat me in a room for two weeks all by myself, and they had a CPT book and ICD-9.
Speaker 1:I'm that old ICD-9 books.
Speaker 2:No, we were just, we were just off of that, and so I'm sitting in there staring at these books looking through them. You know, I'm like okay, okay. And then they came and they said you know, we have your desk. And I thought, well, all right, they, they just didn't have a spot for me before, so they just had me sitting in here. I went and they showed me my desk and I was very excited because an x-ray, you don't have anything of your own, everything's communal, you know. So I'm like, oh, my own space and I'm so old that the computer took up 90% of the desk, you know so. And they said, okay, your training's over, get to work. And that was my introduction into coding, because back then there were no classes, there were none. Yeah, certifications, I'm not having that.
Speaker 2:And so I just kind of worked my way through it, calling some of the people at the other clinic saying how do you find this and what did you do for that? I was really good at cpt, because in x-ray everything's about parts, right, you know, I'm doing a chest, I'm doing an upper gi. You're not people, your body parts to us, you know. So I could find things in cpt, but icd-9. I was so bad because you look up a body part and it says c condition. I just hated that book. So, um, yeah, and that just got that curiosity in me of like there has to be a better way to do this. There has to be, you know, it has to make sense, it has to. I didn't want to just back. Then I see nine, you could send the claim form with no ICD-9 code on it and we'd get paid. That's so it was. So I would come, we had all day till all week, till Friday. If we couldn't figure out what it was, then they just sent it without an ICD-9 code on it and they'd pay us. So I was like I don't, this is just wrong, you know.
Speaker 2:And so I just started, as I worked there, to look into those things more. And you know, positions, different positions started opening up. So I started moving myself around and the best job I ever had was at a very large hospital system in Chicago and I was part of the faculty foundation staff and we had at the time 450 doctors in the faculty and so you would code whatever. You know, it wasn't just one specialty and that was what helped me the most in my career was because I was not a cardiology coder or a derm coder or a, it was just everything, and so that gave me a really wide breadth of knowledge, everything. And so that gave me a really wide breadth of knowledge.
Speaker 2:And you know, I just kept moving up and moving around and just wanted to learn more and more, got interested in auditing. You know, when I was at one company they said you know, there's this thing that you know they certify people that code now and there's this test you can take. And you know. So the company I was at paid for me to take the exam. And I took the exam all by myself in this little room, and back then it was the five hour, 40 minutes, no breaks. If you took a break it came out of your time. So I didn't move for five hours and 40 minutes, you know. So I got certified.
Speaker 2:And then the company asked me, and another one of the ladies that got certified too, to start going out to all their branches and teach. So we started flying around and teaching. So that's how I got into that and that's when, for me, the real like this is it for me? You know, because you kind of try to find your way. I always thought that the coding part of it was interesting. I liked it, but I was like I don't want to sit at a desk and do this day after day for the rest of my life, you know. So then I got into doing that and then I was like, okay, but I still, you know, want more. And so then that led me into um, you know, my own company, my first company, and so I started doing.
Speaker 1:I became a licensed instructor for AAPC, so I had you know you were both. If I remember correctly, the education for the I-9 to I-10 transition correct.
Speaker 2:I was, yes, that's when I worked at AAPC, and so I was, you know, getting all the instructors that we had where cities? Where are you going? What are you doing? Who are you doing it with? Making the curriculum? You know, doing the curriculum myself, you know so, did that and worked with KZA, karen Zupko and Associates Again, just going out, going all over the country.
Speaker 2:I was a workshop presenter for AAPC before they had people as employees doing it, so we were contractors back then. So I just kept expanding and just kept doing more and more, just kept doing more and more. And now with my company I also do the auditing and the compliance and you know all of those other aspects of it. So it's just more of like a personal, like it's not enough. Always, you know, I was like what's, what's new, what can I do? And which led me into the writing, because I always wrote curriculum and books and things. But I was like, you know, and it just kind of was like, well, now I can get stuff out that way, trying to share and help everybody else.
Speaker 1:Now, you know, yeah, and it's funny how, as you go through these different milestones in your career, you're like, oh my God, like this was like the utmost thing that I thought I could possibly do. And you're like, but now I have to think of the next thing. And you have to, you have to kind of expand yourself out. When I started out in my career, you know, I was very early on. I'm like, oh, if I could go speak at a national conference, that'll be it, that'll be the pinnacle of my career. And I did that, you know. And then, just with a couple of years of experience and I was, I think, maybe 30 years old or something at the time and I'm like, okay, well, I've done this already. I'm like, now I have to think of something else to do to top it.
Speaker 2:Exactly, exactly. Your brain always has to keep going. Yeah, you know, and that's the thing you know. And there are some people that love coding, love to code, that's what they want to do, and that's great. Oh, yeah, you know. But with some people it's always like, well, what's next, what's next, what else can I do? And you just have to keep challenging yourself, because that's kind of where I get my, my, my kicks, so to speak. You know, like what gets me going.
Speaker 1:Yeah, and you know you mentioned working for KZA and working for the AAPC and you've been with so many big organizations. I think I came to know you from some of your work with KZA and it's become almost like this cool thing though now to like work for yourself. Yeah, and people see people like you and people like me and they're like, oh, I want to go out and branch on my own and work for myself, but how would do you think you would have been able to do that early on in your career, like if you were someone starting out today? Would you recommend that? Because I feel like all of these things you've done in the past kind of shape your ability and be able to go out on your own.
Speaker 2:Yeah, I think you know that's one thing. I get people that are coming up to me or they'll, you know, on LinkedIn they'll shoot me something and say, oh, I just got my CPC, I'm a CPCA and I want to be a consultant. No, you don't. You know. I mean it's like eventually, yes, but right now, no, you know I, you have to get the experience and build your foundation to be able to do the things that you want to do, just like anything else.
Speaker 2:You know, when you're new, starting out your first car unless you have, you know, parents that are of the means to get you a new car your first car is like a junker and then you kind of like move up and you know, or your first place is a small apartment and you move up. You know it's the same kind of thing with your career. You know you can't start out brand new and say, well, I'm going to go and make $200,000 this year and I'm going to have my own company and I'm going to set my own hours, I'm going to work in my PJs. You know those things come because of all the things that you do to lay that foundation and I think that's the important thing is for people to be thinking about that and be patient. Be a little patient.
Speaker 1:Yeah, I think it's very ambitious of people who are like I'm just going to take this course and then I'm going to start my own billing company and I'm like, okay, I love that for you, yes, but I that's a lot to take on when you've not done billing or at least maybe for like one physician in private practice or something before, and you don't know the process of everything that, how all the pieces fit together and the revenue cycle and the little things that can jump up and bite you that you know because you're inexperienced.
Speaker 1:Because you might not know about ABNs or something like that. Yeah, yeah, yeah. So let's talk a little bit about some of your books, because you've authored you've authored a few of them now and you've got Paving the Way. You've got what's the Gator in your Lake, but you also have your AI one, and that is harnessing AI for healthcare practice success. What inspired you to want to tackle AI and how do you see it kind of shaping our future now in coding and the rev cycle?
Speaker 2:Well, what did it? For me was just like years ago and again, because I'm an old timer you know, when computer-aided coding first came out, people were freaking out oh, it's going to take all our jobs, there's going to be nothing. And it didn't. You know, there's always. You know that's one thing with the healthcare industry. As healthcare professionals, nothing ever stays the same. Right, you know, we're always having something change. Professionals, nothing ever stays the same. You know, we're always having something change. And so you know and technology is involving everywhere, it's going to come over to our side too. And so when people started talking about AI and it got a little bit of sort of getting press and people were like, oh, again I heard people freaking out you know, it's going to take our jobs and we're not going to have anything and it's going to do everything. And so I was like, no, no, it's a tool just like your. Ehr is.
Speaker 2:One of the jobs I had in the past was I worked for Medic Computers. They've been bought out like a couple times now, so I don't even know what they're called anymore, but I would go to practices when they had bought the system and show them. You know how they were using them in the practice and how to integrate it, and all that. And I would go into some offices and some of the staff would come and say I'm quitting, I'm just, I'm not going to do that, I'm quitting, you know, because they were like, if they go off paper, they didn't know what they were going to do. But then, after I would teach them and be there with them, they were like, oh, this is great. I'm like do you see how it's saving you time? And so it was the same thought with AI.
Speaker 2:Ai is a manager. We had four physicians and we had 14 staff, because every physician had a couple new, you know, and they could do that. You know, the office was closed on Wednesday, but the doctors didn't want us to not have full time. So we all would come into the office on Wednesday, but the doctors didn't want us to not have full time, so we all would come into the office on Wednesday, we'd play cards, We'd file the six charts that were there and we'd just kind of sit around all day. You could do that.
Speaker 2:But now you're lucky if you have 12 doctors and four staff, it seems. So I'm like everybody's overworked, everybody's burnt out. I'm like everybody's overworked. Everybody's burnt out. If you use AI in the right way, it can help cut down a lot of that stuff. You know. You can use it to run stats for you. You can use it to target. If you're like a plastics practice and you want to do a marketing campaign for something, you can use AI to say, hey, give me some idea, and it'll spit out 50 ideas in two minutes.
Speaker 1:Or when you're trying to read 1,200 pages of the Federal Register and you just have one question and you're like can you look at this and tell me what this says?
Speaker 2:Exactly, exactly. There's just so much data that it can handle and that it can take a look at for you that I don't want people to be scared of it, so it's not like a super deep dive into particulars about it's just like these are different ways you can use it. It's to give people ideas and to let them know it's not going to take your job. It's nothing to be scared of. It can actually help you do your job better and more efficiently and not feel so overwhelmed all the time.
Speaker 1:Yeah, I think where we run into a lot of the concerns, especially with people that are new to the industry and entering out is, you know, originally, when you start out in the industry, people are under the impression oh, this job is I just look things up in the book and then I just, you know, find the code and I'm so good at this, and this is amazing. And now it's going to be a lot more intricate, because those little lookup, simple lookup tools or those little simple like hey, here's what we think it might be. That's going to be evolving a lot faster now with AI, they're going to give you an automated kind of maybe options or things of like oh, here, we looked at this and we think it's going to be this. And we also have to consider, though, that health care is notoriously slow at adopting technology.
Speaker 1:Yes, here, it is 2025, and we're still operating fax machines and all of that. So, even though maybe other industries are evolving quite faster than ours is, we will probably take a little longer to catch up. Yes, although I will say I don't know about if you get these emails, but I have so many of these little startup AI companies that want to contact me. Victoria, we saw your videos on YouTube and we saw that you're using these paper books.
Speaker 1:I don't know, if you know this but there's this great thing called AI, so we're going to work on developing a program that will do this for you and I'm just like okay, hold on, look here. Christopher Columbus, I don't know if you know this, but we already have like 3M and Epic on top of this. So I don't know, I don't know if you and your tech buddies are going to be doing too well in this space.
Speaker 2:Thanks, spinner. Thanks, I get a lot of. I get a lot of contact from companies that ask me to like their AI companies, but they don't understand health care. So I get a lot of them that will email me and ask me to help them do that. Yeah, you know, give their advice, yeah, but they always, you know, just want to talk.
Speaker 1:You just want to chat, yeah, for like six hours.
Speaker 2:Right and I'm like no, no.
Speaker 1:And to some degree, it's not that I'm just like, oh, you're awful or you're beneath me, it's, I have no interest. You might as well be asking me to go out skiing with you, I'm just not. I'm just not interested, I don'than. It's not something I want to do, like I just don't. Yeah, you know, I'm still struggling with trying to figure out ways to help coders prepare for what's coming, because it's like you mentioned working with EMR. People will go, oh, tell me how Epic works and then I'll just learn Epic and it's like well, it's proprietary. You can't just get access to Epic like you can Microsoft Office. So I kind of feel like it's like oh well, we have to wait until you're out into the industry and figure out what AI they're using, and then they'll train you on that. Do you have any kind of insights on how people can kind of prepare for working with AI?
Speaker 2:Well, I think there are a lot. I was looking last night. There are a lot of free courses that are available specifically for AI and healthcare, like Coursera and Great Learning, you know. So if you just Google, you know AI and healthcare courses, you know it'll pull up a lot. And so there's like the basic. I know AAPC has that certificate thing that they have about AI, and AHIMA also is putting information out and they have a whole page devoted to AI stuff on their site too.
Speaker 2:So it's just kind of looking and seeing and if you use, you know, chatgpt or Grok or whatever it is, you know you're using AI to start off with. So just kind of see and ask AI how do I learn about you? I'm sure it'll have a lot of suggestions, but I think doing things like that so you understand what is natural language processing, what is, you know the different buzz terms and the things that are used in AI AI will help them then to not be so scared of it again, Like I was saying, where it's like, oh, it's going to take everything, it's just not. It still doesn't have a brain, it still doesn't have that human element, it still hallucinates. I think it's funny.
Speaker 2:I would put in a CPT code and ask it to explain it, like one of the new ones that came out and it just made stuff up. It just was talking and it looks so good. You know, you look at it and you go, wow, if I didn't know any better, you know, I'd think that that was real, you know. So there's also that element too, that it's not 100% accurate all the time, so you still need to check what it's telling you, and that goes for the practice too.
Speaker 1:Yeah, and I think some people are going to be panicked, no matter what, and I'll have people that'll say to me, oh my God, I'm so worried about AI, Like what am I going to do? And I'm like, look, AI is going to touch everything, especially any kind of office jobs. If you are that worried about it, you're not going to get an office job. Then you're going to have to get a skilled trade job, something where you're working with your hands. You're doing plumbing, you're doing carpentry, you're doing design like something that AI physically cannot do.
Speaker 2:I said, if you're that concerned, about it and to level up, you know again, as I was saying, if you want to be a coder and code, code, code, great. But you know, when you look to AI, like I said, it does some basic level coding. Now you know it does like there's a company out there, that some that one of my colleagues works with, that it does radiology, reads radiology reports and codes them as something that you know. If you're a coder and you want to do that, that is like super repetitive and so you know it's these limited codes and it's the same thing a chest, x-ray, chest, x-ray, chest you know that.
Speaker 2:Ai, there are some AI tools out there that will do that coding and it does it, of course, a lot faster than a person would do, but for, you know, so it's going to start creeping in. You can look at ones where it suggests E&M codes now and it does all those kinds of things, but again, it's going to need people to QA it. So look at auditing, look at getting into that kind of stuff, look at compliance, because then you can speak to what is the compliance stuff behind using AI. So look to level up then and expand what your knowledge base is so that you can weave into AI being used and make yourself, you know, desirable for employers.
Speaker 1:Yeah, because some of those technologies you mentioned, the E&M selection they've always had that the wizard in them. For how many years now? Yep, and sometimes it's like right on the money and sometimes not much. Yeah, exactly so. In your book, painting the Way, you talk about women overcoming adversity in health care. So what are some of your key takeaways from this book?
Speaker 2:and healthcare. So what are some of your key takeaways from this book? Well, I was just so pleased the with the ladies that there's 20 different ladies that I interviewed for the book and, um, just everyone was so gracious to agree. You know to do it. Um, yeah, there, there's always. There's always how do I say this nicely?
Speaker 2:Women can be so bitey against each other. You know, sometimes and I had I was speaking at a conference and it kind of smacked me in the face there with something that happened, and another one of my colleagues was with me. She's like why do women have to be like that? And I'm like I don't know. And I said we should want to support each other. And and it just kept in my mind and that's what kind of led me to, well, let's put something together. And it kind of puts that out there. And you know, I was like I wonder if anybody would be interested in you know, joining in on this, and they were all just like, absolutely, and you know, so it's. Yeah was just very pleasing to me that you know, we can have women that are in positions that some of these women are in in the book. A lot of them are business owners themselves. You know, and you know just the graciousness of them telling their stories and then giving advice. That's the biggest thing.
Speaker 2:And I had a client once that was a woman, a director of a department, and she said you know, I don't have to do everything right, I need good people, you know, to help. And so you know, somebody is coming next. You know it's not going to end with you. I worked for a physician once and he said you know, if I die? And he says and by the way, betty, when I die I want to just have a big old MI and be dead before I hit the floor in a big cheeseburger. And he says you know, everybody might be sad, but this practice isn't going to close. Patients will still come in, there'll be another doctor that's going to replace me. I mean that They'll come in, there'll be another doctor that's going to replace me. That's how it is. Nobody's irreplaceable. So we need to help the next group up, you know.
Speaker 2:And so I kind of took that too, but made it specific to women because of that issue that I was talking about. And just, you know, giving the advice of different ways to overcome things and what happened, and they'll tell. You know they tell their stories but you know they're, you know pieces of it because obviously you know you can't go through 20 years of something you know with an interview with somebody. But just you know of helping people and helping others and wanting them to do well and give them ideas and that motivation, that inspiration. You know that. That you know you can do whatever you want to do and what you put your mind to, and do it. And these are ways that I overcame my challenge that I had, and just you know it's that practical advice that you know people like to hear. You know, because when you're sitting there going well, I'd like to do this, I'd like to do that, but I'm getting some push or I don't know what to do, you know and then, reading how these women started out, you know what adversity they faced, how they overcame that adversity. You know that's the part you know that's important.
Speaker 2:I think in the books is telling about that part of it. So people get that that push, you know, to help themselves and to learn what these women already went through. You know you can't, you can't keep it a secret. You know everybody's had that boss that they know everything and you know nothing and they don't want to tell you anything because they're afraid that you'll get better at it than they will. And you know you can't have it as a secret. There has to be a next generation that comes up, you know. So if we don't tell them anything, then the health care field's in trouble. You know, it is kind of again. Another thought I had was like somebody's got to be out here telling them these things, to show them the way, pave the way, so to speak, which is where the idea for the name came from, you know, because that's that's the important factor in there.
Speaker 1:Yeah, and it's so hard as a woman because it can be so isolating. You feel like you've, you're just having to solo, carry the weight of the world on your shoulders and unless you have that good community to help you out, it's, it's. It can be very devastating. You know that thought of they say women want to. You know, have it all. It's like a career and a family is having it all. How dare you and God forbid, you're a mother.
Speaker 1:A lot of people in society want that to be your whole personality, then, like you're just a mom and you can't do anything else. And you know, I've been very fortunate that I have different communities of women to help support and there's some that you know it's my community and this is where we get together, and some of the people in that community I might not vibe with very well. Our energies are at different levels and maybe I find them very overstimulating, but I will still support them, yeah, I will still lift them up and I will still cheer for them. Them, yeah, I will still lift them up and I will still cheer for them. And you know it's those are the things that I think are so important for women because you, you, you can really spiral yourself if you don't, if you don't go out there and find support and find group and and um, you know, it's a wonderful being a mother, but you have to have a life outside of that.
Speaker 2:Yeah.
Speaker 2:Absolutely have to have a life outside of that Now, absolutely have to have a life outside of that Now you know, talking about advice, if you could go back and give yourself a piece of advice when you're kind of starting out in health care, what would you go back and tell yourself? Don't say be open to things, you know, and take those opportunities when they come your way. I was working at one place and I had only been there a month and a management position to open up and I was like OK. So I, you know, I was like OK, I'll, I'll, I'll go in and apply for that. And the director, when she interviewed me, she says you know, betty, she said you've only been here a month, so you're not quite in with all the stuff that's going on here and everything. And she says but I like your background, I like your knowledge. And she says you know what? I'm going to give you the job because you came and asked me for it where you'd only been here a month. And so if for somebody else to look at and go, oh well, I've only been here a month, and you know, I mean that, thought they crossed my mind, but I went ahead and did it.
Speaker 2:So you know, do those things, keep doing those things. And as my mamaw used to say, mind your biscuits, you know. Stay, get your stuff. Make sure you're paying attention to what is important for you and what you're doing for you, not what everybody else is doing. You know that that was a big thing too. Is like you see other people doing things like, well, well, oh, how did she do that and what does she? Concentrate on yourself, yeah, and make your path. Your path is going to be different than my path, is going to be different than somebody else's path, you know. So just keep your keep to what you're doing for you, yeah, and don't compare yourself to other people.
Speaker 1:Yeah, but I think that's one of the areas where I got into trouble early in my careers, because I was very ambitious and I went out and got certifications and you know, consultants would take me out to lunch when they were there because they saw that light in me, yep. And then the co-workers were like, well, why does Victoria get to rah, rah, rah? And I kind of got myself wrapped up in it and, yeah, drama started and I'm like you know, if I had just focused on me and not worried about what everyone else was thinking about, it probably would have been a little less strenuous for me To kind of wrap up. So you've talked a lot about your career and all the things you've've done accomplishments, speaking, engagements, writing all these wonderful books but, betty, on a personal level, like what are some things that people might find a little bit unexpected, about things that you maybe enjoy or hobbies that you might have?
Speaker 2:Well, I love horror films and people don't. I do, oh my gosh, I do, I do. I'm the biggest Stephen King fan of oh, I just Netflix all night.
Speaker 1:I was just more the thriller kind of horrors or more like just chopping up.
Speaker 2:Yeah, the gory stuff, teens, yeah, I used any of it, any of it that you know, the gotcha stuff, all that kind of stuff, all the Friday the 13th, all the Freddy and Jason's See, I like those, I like the old school ones.
Speaker 1:It's just the monster and the wolf. But when it gets into the things where it's like Saw, where it's like, oh, let's get people together and torture them, I'm like I don't know what I want to do. Or what's that new one with the terrifier? I'm like, oh, that I haven't done that.
Speaker 2:I haven't done Because clowns just rigged me out. When I was a little girl we were at I don't remember where we were at, but there was a clown there and he came over to me and he was talking to me and he closed his eyes and the man had drawn his eyes on his eyelids so when he closed his eyes it looked like he was still looking at you. I had nightmares for a week, and so clowns are out. And the other thing is decades ago I was the women's state champion in my age group for taekwondo.
Speaker 1:Oh really.
Speaker 2:Yeah.
Speaker 1:Oh, that's surprising.
Speaker 2:I would spar and I love sparring.
Speaker 1:So yeah, you're maybe giving me some tips Is taekwondo one of the ones where you kick? Yes?
Speaker 2:Because I'm fabulous. That's what taekwondo means the art of punching and kicking. I have a lot of leg issues.
Speaker 1:So I do aerial arts and I can't fan kick. And I went to a physical therapist and she says my femur is sitting very high up in my hip socket so that's why I can't rotate my legs in the fan thing as well. Okay, so I'm trying to de-gunk. Yes, you don't know, um, but yeah, so now you've done all these great things, all this consulting, you're more involved with ahima again, all these new books what's next for you?
Speaker 2:Well, there's actually two books that I've got on the burner. One's going to be on the audit process and one is I'm thinking of like a companion for paving the way with just female business owners, like in different areas too, and the same kind of interview process where it's like how did your business start, what obstacles did you have in your business, and like that kind of thing. So for those females out there, they're looking to that step. You know some advice for that is something else and and I have recently come on to the NamUs faculty I'm proud of that. That's great. So I'll be doing some more stuff with NamUs. So yes, Very excited about that.
Speaker 1:So if my viewers want to connect with you online, where should they look?
Speaker 2:Our website is chcsconsulting. I'm always on LinkedIn so you can connect with me on LinkedIn and my broadcast for Healthcare Happenings. I'll be starting those up again so they can check me out when I go live for those and give me a call.
Speaker 1:Oh wow. Well, thank you so much, betty, for sitting down with me today.
Speaker 2:Thanks, victoria for asking me. It was a pleasure. This was fun, great.